

At Seraph Dental Management, we specialize in transforming dental practices into high-performing, patient-centered, and financially strong organizations. With a coaching approach rooted in real-world operations, data-driven systems, and leadership development, we partner with dentists and teams to eliminate inefficiencies, strengthen culture, and unlock consistent, sustainable growth.
Whether you’re looking to optimize hygiene productivity, improve collections, streamline workflows, or develop empowered, accountable teams, our guidance is built to elevate every corner of your practice. We don’t just coach—we build systems that last, leaders who inspire, and practices that thrive.
Let’s take your practice to its next level of excellence.
To empower private practice owners with the freedom to lead on their own terms, build teams that support their mission, and create a legacy that outlives the operator. We believe every dentist deserves a practice that runs with clarity, confidence, and operational excellence—so they can focus on what matters most: serving patients, developing people, and leaving something meaningful behind for the next generation.
With Dr. Ashwin Nambisan (Periodontist), Jin Lee (Denturist) Allen Wu - COO of EMG (DSO) and Melissa - DA
Podcast Description:
In this Dentistry's Growing with Grace event, Grace Rizza sits down with Matthew Hernandez, CEO and President of Seraph Dental Management, to discuss the top mistakes in dental startups and provide valuable insights on budgeting and timelines. Additionally, Grace and Matthew explore where to start when it comes to hiring the right people for your dental startup as well as the verbal skills that are necessary to build strong patient relationships. Whether you are just starting out in the dental industry or looking to take your practice to the next level, this episode is packed with practical tips and strategies to help you grow and succeed.
Matthew Hernandez, Director of Operations at Mukilteo Dental Center, shares how his team runs one of the region’s largest single location practices with pods, same day dentistry, and servant leadership. We cover building a 30k sq ft site with 20+ ops, centralizing specialty, running doctor led pods, preventing burnout, and training future leaders so growth does not depend on one person. You will also hear how digital workflows enable one hour crowns and how to plan capacity without losing quality. What you will learn • Why a single site model can outscale multi location for some markets • The pod system: doctor, two DAs, hygienist, PCC for flow and quality • Centralized specialty and lab collaboration for patient experience • Digital same day crowns with scanner and mill plus rapid sintering • Servant leadership, burnout warning signs, and mentoring future leaders













Lynnwood, WA, USA

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